Emergency Help for Them.
Daily Reassurance for You.
A GPS medical alert pendant with 24/7 monitoring, fall detection, and a daily wellness check-in. If the check-in is missed, selected family members are automatically notified.
Complete protection for $249 a month.
Equipment included · Personal setup assistance · Nationwide service
- 24/7 emergency monitoring
- GPS protection at home and away
- Daily wellness check-ins
- Automatic family alerts
- Fall detection included
“Before Pathway, I worried whenever my mother did not answer her phone. The daily check-in gives our family another way to know when we should reach out.”
— S.W., daughter of Pathway customer
Phoenix, AZ
What Sets Pathway Apart
More Than an Emergency Button
Most medical alert services are designed to respond after someone presses a button or a fall is detected. Pathway also includes a scheduled daily wellness check-in—so your family has another way to notice when something may be wrong, even when no emergency has occurred.
Standard Medical Alert Service
- Emergency button that connects to a monitoring center
- 24/7 monitoring available
- Fall detection may be available
- Responds to emergencies when the button is pressed or a fall is detected
- No scheduled daily check-in
- No automatic family notification when a check-in is missed
Pathway Complete Protection
- GPS medical alert pendant
- 24/7 emergency monitoring
- Automatic fall detection
- Scheduled daily wellness check-in call
- Automatic family alert when a check-in is not completed
- Emergency-contact setup included
- Equipment included
- Personal onboarding assistance
Features and response procedures are subject to service availability, device capabilities, cellular coverage, and the customer's selected setup.
How It Works
How the Daily Check-In Works
Your parent receives the call
An automated wellness call is placed at the scheduled time your family selects during setup.
They follow the prompt to confirm
The call records a simple daily response. If no response is received, selected family members are automatically notified.
Family members are alerted if the check-in is not completed
If the check-in is not completed, the family members or caregivers selected during setup receive an automatic notification so they can decide what to do next.
A missed check-in does not automatically contact 911 or dispatch emergency services. Your family receives the notification and determines whether to call, visit, or arrange additional help.
After enrollment, a team member will contact you to set up the check-in schedule, emergency contacts, and notification preferences.
What Is Included
Emergency Protection and a Daily Check-In
24/7 Emergency Monitoring
If your parent needs help, they can press the medical alert pendant to connect with the emergency monitoring team at any time of day or night.
Automatic Fall Detection
The pendant can detect certain falls and send an alert when your parent may be unable to press the button themselves.
GPS Protection
The mobile pendant can help the monitoring team identify your parent's location when assistance is needed and compatible cellular coverage is available.
Daily Wellness Check-In
Your parent receives an automated call at a scheduled time each day. They follow a simple prompt to confirm they are okay.
Automatic Family Alert
When the daily check-in is not completed, the family members or caregivers selected during setup are automatically notified so they can decide what to do next.
The Difference
Standard services respond to emergencies.
Pathway adds a daily signal that can help your family notice when something may be wrong.
Is This Right for Your Family?
Designed for Families Who Worry From a Distance
This service may be a good fit when your parent:
Your parent keeps their independence. Your family has another way to know when something may need attention.
Pathway does not replace family contact. It gives your family an additional daily signal between calls and visits.
$249 per month · Equipment included
What Families Are Saying
Real Experiences From Families
“I used to call my dad every morning just to make sure he was up. Now the check-in does that for me. If he answers, I know he’s fine. If he misses it, I get a text and I call him right away. It has taken so much weight off my shoulders.”
— D.M.
Daughter of Pathway customer, Phoenix, AZ
“Getting started was easier than I expected. Someone from Pathway walked us through the whole thing—which contacts to add, what time to set the check-in, how the pendant works. My mom was set up and comfortable with it within a day.”
— R.T.
Son of Pathway customer, Portland, OR
“My mother wears the pendant every day. She says it is comfortable and easy to keep with her.”
— L.K.
Daughter of Pathway customer, Nashville, TN
Pricing
One Plan. Everything Included.
No add-ons. No activation fee. No separate charge for the daily check-in.
Questions
Frequently Asked Questions
Still have questions?
Have questions? Call our team at (303) 529-6623.
Or speak with a safety advisor →You Can't Be There Every Minute.
Help Can Still Be Close.
Give your parent an easy way to call for emergency help—and give your family an automatic daily signal when the check-in is not completed.
$249 per month.
Equipment included · Personal setup assistance · A team member will contact you after enrollment.