Emergency Help for Them.
Peace of Mind for You.
A GPS medical alert pendant with 24/7 monitoring and fall detection. If they need help, one button press connects them to a live emergency team — day or night.
Complete protection for $149 a month.
Equipment included · Personal setup assistance · Nationwide service
- 24/7 emergency monitoring
- GPS protection at home and away
- Automatic family alerts
- Fall detection included
“Before Pathway, I worried every time my mother did not answer her phone. Now she wears her pendant every day and we know help is always one button away.”
— S.W., daughter of Pathway customer
Phoenix, AZ
What Sets Pathway Apart
More Than an Emergency Button
Most medical alert services are reactive — they wait for someone to press a button. Pathway includes GPS so your loved one is protected at home and on the go, with automatic family alerts when an event occurs.
Standard Medical Alert Service
- Emergency button that connects to a monitoring center
- 24/7 monitoring available
- Fall detection may be available
- Responds to emergencies when the button is pressed or a fall is detected
- No included GPS for mobile use
- No automatic family notification at enrollment
Pathway Complete Protection
- GPS medical alert pendant
- 24/7 emergency monitoring
- Automatic fall detection
- GPS works at home and away
- Automatic family alerts when an event occurs
- Emergency-contact setup included
- Equipment included
- Personal onboarding assistance
Features and response procedures are subject to service availability, device capabilities, cellular coverage, and the customer's selected setup.
How It Works
Simple from Start to Protection
Enroll online
Click "Protect My Parent Today" and complete the secure checkout. It takes just a few minutes.
We contact you to complete setup
A Pathway team member reaches out to confirm the shipping address, emergency contacts, and notification preferences.
Equipment ships to your door
The GPS medical alert pendant is shipped directly to your loved one. We walk you through activation.
Protection starts immediately
Once activated, your loved one can press the button anytime to reach the 24/7 emergency monitoring team.
Medical alert equipment is not a substitute for calling 911. In a life-threatening emergency, call 911 immediately.
After enrollment, a team member will contact you to set up emergency contacts and notification preferences.
What Is Included
Everything Your Loved One Needs to Stay Safe
24/7 Emergency Monitoring
If your parent needs help, they press the medical alert pendant to connect with the emergency monitoring team at any time of day or night.
Automatic Fall Detection
The pendant can detect certain falls and send an alert when your parent may be unable to press the button themselves.
GPS Protection
The mobile pendant can help the monitoring team identify your parent's location when assistance is needed and compatible cellular coverage is available.
Automatic Family Alerts
Family members or caregivers selected during setup are automatically notified when an emergency event occurs.
Works at Home and Away
The GPS pendant is designed for use at home and on the go — not just in the house. Coverage depends on available cellular service in the area.
All in One Plan
One affordable monthly price covers equipment, monitoring, fall detection, GPS, and family notifications — nothing extra to add.
Is This Right for Your Family?
Designed for Families Who Worry From a Distance
This service may be a good fit when your parent:
Your parent keeps their independence. Your family has peace of mind knowing help is always one button away.
Pathway does not replace family contact. It gives your loved one a direct line to emergency help — anytime they need it.
$149 per month · Equipment included
What Families Are Saying
Real Experiences From Families
“I used to call my dad every morning just to make sure he was up. Now I know that if he ever needs help, he just presses the button and someone is there. It has taken so much weight off my shoulders.”
— D.M.
Daughter of Pathway customer, Phoenix, AZ
“Getting started was easier than I expected. Someone from Pathway walked us through the whole thing — which contacts to add, how the pendant works. My mom was set up and comfortable with it within a day.”
— R.T.
Son of Pathway customer, Portland, OR
“My mother wears the pendant every day. She says it is comfortable and easy to keep with her. Knowing she has it gives our whole family peace of mind.”
— L.K.
Daughter of Pathway customer, Nashville, TN
Pricing
One Plan. Everything Included.
No add-ons. No activation fee. No hidden charges.
Questions
Frequently Asked Questions
You Can't Be There Every Minute.
Help Can Still Be Close.
Give your parent an easy way to call for emergency help — one button press connects them to a live team, day or night, at home or on the go.
$149 per month.
Equipment included · Personal setup assistance · A team member will contact you after enrollment.